Privacy Policy

Londonstine

Londonstine (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights regarding your data.

By using www.londonstine.com, you agree to the practices described in this policy.


1. Information We Collect

When you use our website or make a purchase, we may collect the following personal information:

Personal Identification Information

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

Payment Information

  • Payment method details (processed securely via third-party payment providers)

  • Billing address

We do not store full credit card details.

Order Information

  • Products purchased

  • Order history

  • Delivery details

Technical & Usage Data

  • IP address

  • Browser type and device information

  • Cookies and browsing behaviour

  • Website interaction data

Customer Communications

  • Messages sent to customer support

  • Survey responses

  • Promotion participation


2. How We Use Your Data

We use your information to:

  • Process and fulfil orders

  • Verify and complete payments

  • Provide customer service and manage returns

  • Improve website functionality and user experience

  • Personalise product recommendations

  • Send marketing communications (only if you opt in)

  • Prevent fraud and enhance security

  • Comply with legal obligations

We process your data only when there is a lawful basis to do so.


3. Cookies & Analytics

Cookies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyse traffic and usage patterns

  • Provide personalised advertising

  • Remember your preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

We use a cookie consent banner to obtain consent where required by law.


4. Sharing Your Data

We do not sell or rent your personal information.

However, we may share data with trusted third parties, including:

  • Payment processors

  • Shipping and logistics providers

  • IT and hosting providers

  • Marketing and analytics partners

These service providers are contractually obligated to protect your data and use it only for specified purposes.

We may also disclose your data:

  • If required by law

  • To protect our legal rights

  • To enforce our Terms of Service


5. International Data Transfers

Your data may be processed outside your country of residence. Where required, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.


6. Your Rights

Depending on your location (including the UK, EU, or certain U.S. states), you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent for marketing communications

  • Request data portability

To exercise your rights, contact us at:

info@londonstine.com

We will respond in accordance with applicable laws.


7. Third-Party Services

Our website may include links to third-party websites or services. These providers operate under their own privacy policies.

We recommend reviewing their policies before submitting personal data to third-party websites.

Once you leave our website, this Privacy Policy no longer applies.


8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements


9. Security

We implement industry-standard security measures to protect your personal data.

All transactions are processed through secure, encrypted payment gateways.


Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Londonstine
Email: info@londonstine.com
Customer Service Hours:
Monday – Friday: 9:00 – 17:00