FAQ
Londonstine
Do you offer free shipping?
Yes. We offer free shipping on all orders within the United States.
Delivery times typically range between 6–9 business days, including processing and transit.
Can I cancel my order?
Yes — cancellations are possible before the order has been prepared for dispatch.
Please email us as soon as possible at:
Once an order has entered the shipping process, it can no longer be cancelled.
What should I do if I receive a damaged or incorrect item?
We sincerely apologise for any inconvenience.
If your order arrives damaged or incorrect:
-
Email info@londonstine.com
-
Include your order number
-
Attach clear photos of the issue
Our team will review your case and arrange a replacement or appropriate resolution promptly.
Is return shipping free?
Return shipping costs are the responsibility of the customer, unless the item received is defective or incorrect.
Please review our Return & Refund Policy for full details before initiating a return.
Still Have Questions?
Our support team is happy to help.
Londonstine
Email: info@londonstine.com
Customer Service Hours:
Monday – Friday: 9:00 – 17:00